Returns & Shipping Policy

Returns

All sales are final. I do not accept returns or exchanges on any of my prints.

Damaged Items

I take great care in packaging every print, but if your order arrives damaged, I will send you a replacement free of charge.

To be eligible for a replacement, you must:

• Report the damage within 14 days of receiving your order
• Provide clear photographs of the damaged item and packaging

Please contact me at nelliesable@gmail.com with your order number and photos and I will arrange a replacement as quickly as possible.

B Grade Prints

B Grade prints are sold at a reduced price due to minor imperfections and are non-returnable and non-refundable. The nature of any imperfections is reflected in the reduced price. Replacements for damaged B Grade prints are assessed on a case-by-case basis.

Shipping

All prints are shipped in an eco-friendly compostable sleeve inside a rigid cardboard tube to ensure they arrive in perfect condition.

I ship to the UK, EU, and internationally. Shipping times vary by destination — you will receive a tracking number once your order has been dispatched.

If you have any questions about your order, please contact me at nelliesable@gmail.com.